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Self-Storage Lien Bills Filed
TSSA has taken an active role in 2011 to support changes to the
Chapter 59 foreclosure process. During the 82nd Legislative Session,
two bills TSSA helped draft have been introduced. Find out all about
them on page 4.
by Ginny Sutton
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Setting the Educational Standard From the Start
From the earliest get-togethers to our current conventions and
webinars, TSSA’s drive to help those in the self-storage industry
thrive has been supported by our educational offerings. Here’s a
look at how we have progressed.
by Brom Hoban
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Seven Critical Skills of Highly Effective Phone Sales
Can you improve your telephone skills to increase your sales? You
bet! But certain skills are needed to be a successful storage
salesperson. Sales techniques and methods of sales are teachable to
anyone who has the desire to learn.
by Carol Krendl
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Bidders Flocking to Auctions After TV Shows Air
The reality TV show Storage Wars has brought self-storage auctions
to the attention of the American public, and as a result, facility
owners are seeing more folks then ever before at routine
foreclosures.
khou.com, L.L. Auctions, contributors
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Building Relationships: The Friendly Sales Tool
Customers want to feel like you care about and want their business.
This is especially true for self storage, as tenants tend to spend
more time with a self-storage manager than many other types of
businesses. You can build better relationships using simple
techniques: here’s how.
by Tom Litton
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The “What” and “When” of Protesting Your Property Taxes
It’s time to act! The title says it all for this quick-study article
by Jay Kanter, tax expert.
by Jay Kanter
