In the self-storage selling game, few - if any - factors are more
important than the good old-fashioned phone. Short of driving by,
it’s by far the most popular way for potential tenants to reach you,
and when they do, you’d better be ready and you’d better be good.
You can contemplate and craft an email, but with the phone, you
don’t have a long time during which to reach your ultimate goal: Get
that prospect in the door and rent them a unit!
In this eye-opening webinar, you will:
- Learn to organize and prioritize your phone sales
presentation
- Acquire storage selling methods that encourage prospects to
rent
- Gain confidence in handling the dreaded “How much is a 10’ x
10’?”
- Understand how to sound less “scripted” on your calls
- Listen to actual sales calls and hear just what to say…and
what not to!
 Carol
Krendl, is the owner of SkilCheck Services,
Inc. a California-based mystery shopping, development,
sales training, auditing, and consulting firm. She began
her career as a trainer for National Self Storage and
developed the curriculum for the first training school
in the industry. Carol has traveled around the world
educating managers and others in the self-storage
industry, and is the author of 12 industry manuals. She
has also developed and managed over 200 properties in
nine different states.
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The Details
What: Powerful and Practical Phone Skills
When: May 24, 2011
from 10:00 a.m. to 11:15 a.m.
Where: Anywhere you have hi-speed Internet service!
(from the comfort of your home or office)
Cost: $25 per connection (multiple people can view
a webinar in the same room…for one $25 fee!); $50 for non-members.
Who: Self-storage managers or anyone who simply
needs this information!
Led by: Carol Krendl of SkilCheck Services, Inc.
Register: Online or call 888-259-4902
What is a webinar? It’s simply an educational event that
you view on your computer screen (you’ll see the presenter’s
slides) and listen to on the phone or through your PC's speakers. When you register,
you’ll be emailed instructions for how to test your computer and
log on/call in on the day of the event. Then, you sit back and
learn. It’s that simple!
Cancellation policy: Cancellations sent to TSSA in
writing ten or more days before the event can receive a refund.
After that, no refunds can be granted.
Contact TSSA at 888-259-4902 if you have any questions, or e-mail
emathews@txssa.org
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